Last Updated: Aug 21, 2026

MintScreen is operated by Mintwell Limited ("MintScreen", "we", "us" or "our"), a New Zealand business.

We respect your privacy and are committed to protecting the personal information you provide when using the MintScreen mobile application, website and related services.

This Privacy Policy explains what information we collect, why we collect it, how it is used and protected, and the choices you have regarding your information.

1. Information We Collect

Depending on how you use MintScreen, we may collect the following information.

Account Information

When you create or use a MintScreen account, we may collect information such as:

• Your name

• Email address

• Contact information

• Account identifiers

• Login and authentication information

Oral Health Information

To provide the MintScreen screening service, we may collect information you provide about your oral health, including:

• Responses to oral health questionnaires

• Symptoms or concerns you report

• Relevant oral health history

• Information relating to your screening

Photographs

MintScreen asks you to capture and submit photographs of your teeth and gums.

These images are used to conduct your oral health screening and allow a dental professional to review your submission.

Screening and Report Information

We may store information generated through your MintScreen screening, including:

• Screening results

• Dental professional observations

• Recommendations

• Reports

• Previous screening history

Technical Information

When you use MintScreen, certain technical information may be collected automatically, which may include:

• Device type

• Operating system

• App version

• IP address

• Diagnostic and crash information

• Usage information

[CONFIRM EXACT TECHNICAL/ANALYTICS DATA COLLECTED]

2. How We Use Your Information

We may use your information to:

• Create and manage your MintScreen account

• Provide the MintScreen oral health screening service

• Allow dental professionals to review submitted questionnaires and photographs

• Prepare and deliver your oral health report

• Maintain your screening and report history

• Provide personalised oral health information and recommendations

• Provide customer support

• Maintain the security and reliability of MintScreen

• Diagnose technical issues

• Improve the functionality and user experience of MintScreen

• Meet legal, regulatory and professional obligations

We do not sell your personal or oral health information.

3. Dental Professional Review

Information submitted as part of a MintScreen screening may be made available to an appropriately authorised dental professional for the purpose of reviewing your screening and preparing your report.

This may include your questionnaire responses, submitted photographs and other information relevant to your screening.

Dental professionals are expected to handle personal information confidentially and in accordance with applicable professional and privacy obligations.

4. How We Share Information

We only share personal information where necessary to operate MintScreen, provide the service you request, comply with legal obligations or protect the security of our services.

Information may be shared with:

• Dental professionals involved in reviewing your screening

• Technology and cloud hosting providers

• Authentication and account service providers

• Email or notification providers

• Analytics or technical service providers

• Professional advisers where necessary

• Government, regulatory or law-enforcement authorities where legally required

[INSERT/CONFIRM THIRD-PARTY SERVICE PROVIDERS USED BY THE APP]

Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure appropriate privacy and security protections are in place.

5. Storage and Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

Information transmitted and stored by MintScreen is protected using appropriate security measures.

However, no electronic storage or internet transmission method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide MintScreen services and meet our legal, regulatory, professional and operational obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

[CONFIRM SPECIFIC RETENTION PERIODS, PARTICULARLY FOR ORAL HEALTH RECORDS AND PHOTOGRAPHS.]

When information is no longer required, we take reasonable steps to securely delete or anonymise it, subject to any legal or professional record-keeping requirements.

7. Accessing or Correcting Your Information

You may request access to personal information we hold about you or ask us to correct information that is inaccurate.

To make a request, contact:

[INSERT PRIVACY EMAIL]

We may need to verify your identity before processing your request.

8. Account and Data Deletion

You may request deletion of your MintScreen account and associated personal information.

To request deletion, contact:

[INSERT PRIVACY/SUPPORT EMAIL]

Please use the subject line "MintScreen Data Deletion Request."

We may need to retain certain information where required by law, regulation or professional record-keeping obligations. Where this applies, we will explain this when responding to your request.

9. Camera and Photo Access

MintScreen may request access to your device's camera or photo functionality so you can capture the photographs required for your oral health screening.

Camera access is used for this purpose and is subject to the permissions you provide through your device.

You can manage camera permissions through your device settings.

10. Notifications

If you enable notifications, MintScreen may send notifications relating to your screening, including when your report is ready or when action may be required.

You can manage notification permissions through your device settings.

11. International Data Processing

Some technology providers used by MintScreen may process or store information outside New Zealand.

Where personal information is processed internationally, we take reasonable steps to ensure it receives appropriate privacy and security protections in accordance with applicable law.

[CONFIRM WHERE MINTSCREEN DATA IS HOSTED AND PROCESSED.]

12. Children's Privacy

[CONFIRM MINIMUM AGE AND WHETHER MINTSCREEN IS INTENDED TO BE USED BY CHILDREN OR ON BEHALF OF CHILDREN.]

Where parental or guardian consent is required by law, MintScreen will take appropriate steps to obtain that consent.

13. Oral Health Disclaimer

MintScreen provides an oral health screening service designed to provide information and guidance based on the information and photographs submitted.

MintScreen does not replace a comprehensive in-person dental examination, diagnosis or treatment by a dentist.

Photographs alone may not reveal all dental or oral health conditions.

If you are experiencing significant pain, swelling, uncontrolled bleeding, trauma or another urgent dental concern, seek appropriate professional dental or medical care.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to MintScreen, our privacy practices or applicable requirements.

The latest version will be published on this page with the date it was last updated.

15. Contact Us

If you have questions about this Privacy Policy, your personal information or MintScreen's privacy practices, contact:

Mintwell Limited
New Zealand

Email: [INSERT PRIVACY EMAIL]

Website: [INSERT WEBSITE ADDRESS]